3CX 20.0.22 - App Store

3CX version 20.0.22

Updated At: 2026-10-09

Changes: Version History Fixed: open video conference in default browser 20.0.22 Jul 13 Fixed: Non-english chat messages may appear truncated Fixed: Sending SMS from contact details Fixed: Checking if vMail is enabled 20.0.21 Jul 1 Fixed: speaker low volume. 20.0.20 Apr 3 New: Support for latest iOS 26.2 Fixed: Queue Login/Logout menu not being shown Fixed: The "Title and Department" capability ignored in Contacts list Fixed: Transfer Join button disabled if the call is held Fixed: Adhoc conference with Direct add (specific scenario) Fixed: Inconsistency between the apps when Adhoc conference with consultive transfer & merge Fixed: M365 and Google contacts filter options not hidden when connected to an MCM Fixed: Contacts filter not working properly if Hide CRM option is ON Fixed: Blank screen while opening a chat Fixed: Chat notifications received from a deregistered account Fixed: Mobile numbers of bridged extensions not matched Fixed: Potential mixing of two accounts Fixed: Conference bridge extension’s mobile number not resolved Fixed: Forwarding rules toggles does not auto update Fixed: CallKit "Merge Calls" button grayed Fixed: Blocking a number causes the Take Ownership button to become disabled Fixed: Incorrect recording duration Fixed: CFDs not shown on keypad magnifier and transfer pickers Fixed: Unresolved numbers can't be added as a scheduled conference participant Fixed: Scheduled conference participant with random number has presence bubble Fixed: Saving an SMS number as a contact uses the number as a name Fixed: App not handling deleted user Fixed: Chat messages may remain stuck when swipe for more Fixed: BLF text alignment in Team for app status type Fixed: Chat message may be shown clipped if too large Fixed: Transfer dialog is shown without press transfer in specific scenario Fixed: App startup procedure Internal: Deprecated iOS 15 20.0.19 Mar 30 New: Support Department Phonebook New: Conference with Direct and Consultative feature New: UI for transfer and conference sheets New: Show Via and HeardBy for voicemail Queue/Ring group calls New: Support for notify of users to incoming calls on Apple Watch (requires V20 Update 8 PBX) New: Support for call AI screening (requires V20 Update 8 PBX) New: Boss Secretary support (requires V20 Update 8 PBX) New: Add support to share the log report using iOS native Share UI Fixed: german translation for Join button Fixed: Client does not accept shared text files Fixed: Status bubble missing in Chat Lists for participants with no name Fixed: Searching for names with special characters doesn’t work on the Team page Fixed: Automatic redirection to private conference instead of normal conference Fixed: Client truncates the chat message in Japanese Fixed: Digits shown as participants initials in group chats Fixed: Cannot create calendar conference in iOS17+ with restricted access Fixed: Last message not properly formatted in Chats list Fixed: Chat messages are not trimmed and space-collapsed when shown Fixed: Number that is not in the contact list is shown as Personal Contact on MCM Fixed: Global Phonebook contacts show as Personal Phonebook contacts on MCM Fixed: Turning off an account keeps the MyPhone connection active Fixed: Chat list does not update on transferred chats Fixed: Recording inline player does not show hours Fixed: Making a video call from device Contacts does not invite video Fixed: Duplicate Queue Queue, Parking Parking in Recents Fixed: Color inconsistency in Voicemails and Recordings Fixed: Add button in conference does not work Fixed: Conferences with 2 or 3 digit extensions not allowed on V7 Fixed: U7 Duplicated Personal contact name in Calls history - incoming calls only Fixed: Add Contact button is visible after saving a number in CRM Fixed: Chat from Contact Card to a transferred chat remains stuck in spinning wheel Fixed: Forwarding Rules not cleared when switching to External Number Fixed: Bridged extensions having visually formatted mobile numbers are not matched Fixed: Bridge prefix shown prepended on a scheduled conference bridged participant Fixed: Opening contact card from recents for a hidden extension resolves to a bridge extension Fixed: Status bubbles not shown when adding to group chat from different departments Fixed: Do not show participants name and avatar in single chats Fixed: Wrong names of call history items with a voicemail prefix Fixed: Client does not show in chat notification the avatar of an bridged extension Fixed: Compose SMS in Chats appends bridge ID to the mobile of a bridged extension Fixed: Recordings missing prefix for outgoing calls to bridged extensions Fixed: Start chat phone picker for bridged extensions Fixed: Do not show voicemail button for bridged extensions Fixed: Join button is missing in the Meetings next to the Participants when Video Meeting only 20.0.18 Jan 12 New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: Filter out results for recording summary Fixed: Issue with quickly dropping calls does not drop from ringer side Fixed: Not correctly resolving CRM contacts in dialer Fixed: Issues with private conferences This version is no longer compatible with 3CX Version 18 PBX. Systems still running V18 will not be able to connect to the new app. 20.0.17 12/17/2025 Bug fixes and improvements. 20.0.16 09/03/2025 New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: handle Google transcription in recordings Fixed: quickly dropped call not being actually dropped Fixed: CRM contacts not being correctly resolved in the dialer 20.0.15 08/20/2025 New: Support for iOS18.2+ default calling app New: Support for iOS18.2+ default messaging app Fixed: CRM search may not work in some scenario Fixed: Quickly dropping call may not actually drop it Fixed: Very first call not resuming other device audio players when ends Fixed: Chat not showing who and to who a conversation is transferred Fixed: 'no results' found message not being shown in various pickers Fixed: No confirmation dialog when deleting a Recents item from details Fixed: Wrong translation for deleting call history Fixed: Chat Transfer picker may open empty or clear itself when scrolling Fixed: Redirect user to the chat where messages are forwarded to Fixed: Searching contacts does not produce results if device contacts access is disabled Fixed: No answer timeout value reverts to default if any other change is made in FWRules Fixed: CRM link not showing contact name on dialer when contact is created during a call Fixed: Setting Mobile Number in Forwarding Rules Fixed: Not redirected to the selected conversation while forwarding messages Fixed: Potential crash in notifications with avatar/image attachment Fixed: Show chat and missed calls notifications in application language 20.0.14 07/23/2025 - New: Changed color for Business Trip and Lunch bullets - New: Square status bullets - New: Marketing version in About view - Fixed: Edit before calling is now available in context menu - Fixed: compatibility with iOS18 Contacts Limited Access - Fixed: call cannot be answered if caller ID contains a space - Fixed: Cannot add system extensions to Conference - Fixed: Monitor connection quality should show the name of the user - Fixed: Badge truncation if counter is too big - Fixed: App unresponsive when there are too many voicemails - Fixed: Adding a contact having multiple phones to Widget - Fixed: Potential crash in SIP when app goes to background or terminate. - Fixed: Crash when doing bulk voicemail deletion from webclient 20.0.13 06/05/2025 Fixed: Brought back search list when transferring. Fixed: Edit before calling is now available in context menu 20.0.11 03/24/2025 New: BLF Support New: Google contacts integration New: Monitor connection quality option New: Edit before call functionality from Call History page New: Introduce keypad ui for xfer/att transfer Fixed: Contact’s phones picker closes and goes back Fixed: Missed call notification no longer patches device contact Fixed: Clear text button in search fields no longer shown Fixed: Adding adhoc conference participants are not included Fixed: CRM contact information not showing with iphones that support dynamic island Fixed: Search in team for email or mobile number does not return any result Fixed: Change the text when an extension is deleted who is part of a group chat Fixed: Show avatar in missed call notification for company contacts Fixed: UI issues fixed in schedule conference search Fixed: Expose group voicemail for Ring Group and Queues when transferring Fixed: Copy/Paste menu no longer shown on the keypad for iPads running iOS18 Fixed: Lookup issues when appending/Prepending saved contacts Fixed: Add contact label should be on top of the Duration counter 20.0.10 03/11/2025 Fixed connectivity issue with some older V18 PBX setups. 20.0.9 11/27/2024 New: Support for iOS18 and iOS18.1 New: Add multiple participants to a conference New: Conference management New: Show Shared Parkings in Forwarding Rules (V20U3+) Fixed: Live chat notification message not matching device contact Fixed: Chat notification shows either avatar, either attached image, never both Fixed: Chat notification "from" being empty if sender is a hidden extension Fixed: Alphanumeric system extension not selected in Forwarding Rules Fixed: Contact list disappearing during transfer Fixed: Dialer flickering when close multiple calls Fixed: Dialer calls list incomplete scrolling Fixed: Expose SP in system extensions call forwarding and remove FAX Fixed: Dialpad overlapping calls list in the dialer Fixed: Demo settings ringtone player does not stop Fixed: Conference call is created before 3rd extension answers the call Fixed: Contact list disappears when transferring 20.0.8 11/25/2024 - Fixed roaming issue - Fixed Group Chat issues when you add participants from a different Department - Fixed unable to schedule a meeting due to Save button being disabled sometimes - Fixed: Cannot see contact number (or call) when chat is coming through SMS - Fixed: Disable tab Chat button if the PBX has chat feature turned off - Fixed: No confirmation when deleting a single record from Recent tab - Fixed: Call history + call quality causes extra requests - Optimized voicemail files fetching for V20SP3 20.0.7 09/17/2024 New: Call Quality monitoring New: CarPlay create audio conference: "Siri, call [name/number] AND [name/number] AND ... using 3CX" Fixed: SMS validation for chat numbers Fixed: Out of office hours voicemails in forwarding rules for V20SP2 Fixed: Disallow Add contact for certain calls Fixed: IP of client getting blacklisted Fixed: Add contact label only after call is established Fixed: Group chat issues when adding participants from different groups Fixed: Missing downloading text indicator for recordings Fixed: Issue when setting call forwarding to voicemail in forwarding rules Fixed: Recents issue when leaving voicemail 20.0.6 07/17/2024 - New: Apple Carplay Support! - New: Add contacts to M365/CRM - Fixed: Showing duplicate CRM contacts on keyboard return when searching - Fixed: Recordings being retrieved and refreshed even not visible nor required - Fixed: Searching for CRM contact matching when brought to foreground 20.0.5 06/04/2024 Minor fixes in application settings. 20.0.4 05/13/2024 - Fixed failed delivery indicator misplaced on chats list - Fixed contact search from dialer ignoring sometimes user input - Fixed Add/Edit Contact buttons on iPhone mini 20.0.3 04/29/2024 - Fixed: Increase contact search results to 20 PBX and 20 CRM contacts - Fixed: Expose CFD system extensions in forwarding rules 20.0.2 03/27/2024 Fixed: rare crash occurring in H264 video calls Fixed: app crashing at launch if camera is disabled per whole device Fixed: app briefly unresponsive at launch time Fixed: long chat message truncated on non-english devices Fixed: device contact avatar not being shown on dialer Fixed: chat message avatar sometimes missing initials Fixed: chat whisper information missing from QManager Fixed: active calls not being dropped when app terminates Fixed: no-camera warning in chat attachment not dismissing on tap Fixed: parking numbers disabled in Recents Fixed: iOS17 contacts filtering when searching for CRM Fixed: iOS17 CallKit missing application icon Fixed: iOS17 ringtone not being updated in Settings Updated translations 20.0.1 02/28/2024 - Faster connectivity by using JWT authorization - Added Group voicemail for Queues/RingGroups in transfer picker - Fixed: App crash in Recordings on iOS 17 devices - Fixed: App unresponsive on iOS17 due to microphone access dialog - Fixed: Queues and Ring groups not shown in transfer - Fixed: Closing a chat view stops further chat notifications in foreground - Fixed: Connection issues when changing credentials - Fixed: Scheduled conference to calendar not being created in specific scenario - Fixed: Handle empty numbers and unknown in dialer and Recents - Fixed: Removed out of office hours voicemail in Forwarding Rules - Fixed: Issue when sending chat attachments in single/group chat conversations for V20 - Fixed: Searching by name for contacts not working in Voicemail - Fixed: Device contacts having no name not being shown in Contacts - New dialer icons - Show warning message if IP blacklisted 20.0.0 12/05/2023 - Fixed Queues and RingGroups no longer shown in call, transfer and conference pickers - Fixed chat Today label not being shown 18.6.5 10/02/2023 - Added support for H264 video codec - Added support for CRM contacts - Fixed: Call Quality bars not updating - Fixed: Editing a contact field removes the photo on save - Fixed: Dialer number overlapping call status if device text size is maximum - Fixed: App no longer make call to Siri invoked number - Fixed: Voicemail contact not resolved in specific scenario - Fixed: Missing avatars in Recordings - Fixed: Presence status not updating while in voicemail menu - Fixed: Recents badge cleared when request is not fulfilled - Fixed: Duplicated system extensions in Forwarding Rules - Fixed: Issues for SMS chats coming from alphanumeric numbers - Fixed: Bridge remote party resolved as local extension - Fixed: CRM, M365 and Personal contacts not matching incoming call notification - Updated the installation screen - Updated Dutch translations - Minimum supported iOS version increased to 15.0 18.6.4 09/13/2023 Fixed: Remote party not being updated when call is diverted/parked Fixed: Icons and avatars pixellated appearance Fixed: A local extension may appear as a bridged extension when in different ext Group Fixed: A bridged extension is wrongly prefixed with BridgeID if its bridge is down Fixed: Contact picker getting empty and not reloading on Reconnect Fixed: Empty device contacts being listed in Contacts Fixed: Extension and System Extension pickers in Forwarding Rules Fixed: Contact being editable in Recents or Chat Participants in iOS 15+ Fixed: Do not show mobile picker on composing SMS from contact card if no needed Fixed: Compose SMS picker can get stuck and no longer searching Fixed: "Ghost" standard push notifications might not be unsubscribed Fixed: Recording Transcription view might not open from search results Fixed: Difficult Copy/Paste number on the display Fixed: Share To chat attachments ignoring server SMS capabilities Fixed: Hidden extensions' number inconsistently appears in contact card as Mobile and Other Fixed: A hidden or non-existing extension may appear as a bridged extension Fixed: Call button not shown in chat with one participant Fixed: Chat opened in-place from contact card might be unusable due to random refresh Fixed: Forward message and Add Participants pickers might be unusable due to refresh when a chat is incoming Fixed: Chat composer bar may disappear when using camera picker Fixed: Chat compose bar may appear over Add Participants/Forward To pickers Fixed: Chat composer bar may expand and cover the navigation bar Fixed: Chat push notification is shown if chat with the same person is opened from contact card Fixed: Chat may flood server with multiple requests when opened Fixed: Chat view cannot close when two extensions take ownership at the same time Fixed: Voicemail, Recording and chat audio players not releasing system's audio Fixed: External chats not removed from Chats page after the chat is being transferred Fixed: Dialer Transfer button might not work on iOS14 and iOS15 Fixed: Server exception response when saving a contact with name too long Fixed: Application storage leak Fixed: Potential crash in incoming chat notification Fixed: Multithreading random crash or app hang Fixed: FaceTime button replaced with video call Fixed: Successful Re-Provision not restarting client's engine Fixed: Client might remain stuck due to forked-id with auto-answer Fixed: iOS16 Airpods audio integration with device Control Center mic settings New: Search in Voicemails and Recordings now include transcription New: Show device contact's avatar if provided New: Show device contact avatar in Chat and Missed Call notifications New: Show destination status while typing on dialer New: Non-intrusive push call answering, without switching user to the dialer New: Dialer redesign New: Voice messages for chat New: Embedded attachment in chat message New: Unified Meetings view New: Cache chat messages New: Speed-dial widget 18.6.3 05/29/2023

3CX version 20.0.21

Updated At: 2026-07-07

Changes: Version History Fixed: Non-english chat messages may appear truncated Fixed: Sending SMS from contact details Fixed: Checking if vMail is enabled 20.0.21 5d ago Fixed: speaker low volume. 20.0.20 Apr 3 New: Support for latest iOS 26.2 Fixed: Queue Login/Logout menu not being shown Fixed: The "Title and Department" capability ignored in Contacts list Fixed: Transfer Join button disabled if the call is held Fixed: Adhoc conference with Direct add (specific scenario) Fixed: Inconsistency between the apps when Adhoc conference with consultive transfer & merge Fixed: M365 and Google contacts filter options not hidden when connected to an MCM Fixed: Contacts filter not working properly if Hide CRM option is ON Fixed: Blank screen while opening a chat Fixed: Chat notifications received from a deregistered account Fixed: Mobile numbers of bridged extensions not matched Fixed: Potential mixing of two accounts Fixed: Conference bridge extension’s mobile number not resolved Fixed: Forwarding rules toggles does not auto update Fixed: CallKit "Merge Calls" button grayed Fixed: Blocking a number causes the Take Ownership button to become disabled Fixed: Incorrect recording duration Fixed: CFDs not shown on keypad magnifier and transfer pickers Fixed: Unresolved numbers can't be added as a scheduled conference participant Fixed: Scheduled conference participant with random number has presence bubble Fixed: Saving an SMS number as a contact uses the number as a name Fixed: App not handling deleted user Fixed: Chat messages may remain stuck when swipe for more Fixed: BLF text alignment in Team for app status type Fixed: Chat message may be shown clipped if too large Fixed: Transfer dialog is shown without press transfer in specific scenario Fixed: App startup procedure Internal: Deprecated iOS 15 20.0.19 Mar 30 New: Support Department Phonebook New: Conference with Direct and Consultative feature New: UI for transfer and conference sheets New: Show Via and HeardBy for voicemail Queue/Ring group calls New: Support for notify of users to incoming calls on Apple Watch (requires V20 Update 8 PBX) New: Support for call AI screening (requires V20 Update 8 PBX) New: Boss Secretary support (requires V20 Update 8 PBX) New: Add support to share the log report using iOS native Share UI Fixed: german translation for Join button Fixed: Client does not accept shared text files Fixed: Status bubble missing in Chat Lists for participants with no name Fixed: Searching for names with special characters doesn’t work on the Team page Fixed: Automatic redirection to private conference instead of normal conference Fixed: Client truncates the chat message in Japanese Fixed: Digits shown as participants initials in group chats Fixed: Cannot create calendar conference in iOS17+ with restricted access Fixed: Last message not properly formatted in Chats list Fixed: Chat messages are not trimmed and space-collapsed when shown Fixed: Number that is not in the contact list is shown as Personal Contact on MCM Fixed: Global Phonebook contacts show as Personal Phonebook contacts on MCM Fixed: Turning off an account keeps the MyPhone connection active Fixed: Chat list does not update on transferred chats Fixed: Recording inline player does not show hours Fixed: Making a video call from device Contacts does not invite video Fixed: Duplicate Queue Queue, Parking Parking in Recents Fixed: Color inconsistency in Voicemails and Recordings Fixed: Add button in conference does not work Fixed: Conferences with 2 or 3 digit extensions not allowed on V7 Fixed: U7 Duplicated Personal contact name in Calls history - incoming calls only Fixed: Add Contact button is visible after saving a number in CRM Fixed: Chat from Contact Card to a transferred chat remains stuck in spinning wheel Fixed: Forwarding Rules not cleared when switching to External Number Fixed: Bridged extensions having visually formatted mobile numbers are not matched Fixed: Bridge prefix shown prepended on a scheduled conference bridged participant Fixed: Opening contact card from recents for a hidden extension resolves to a bridge extension Fixed: Status bubbles not shown when adding to group chat from different departments Fixed: Do not show participants name and avatar in single chats Fixed: Wrong names of call history items with a voicemail prefix Fixed: Client does not show in chat notification the avatar of an bridged extension Fixed: Compose SMS in Chats appends bridge ID to the mobile of a bridged extension Fixed: Recordings missing prefix for outgoing calls to bridged extensions Fixed: Start chat phone picker for bridged extensions Fixed: Do not show voicemail button for bridged extensions Fixed: Join button is missing in the Meetings next to the Participants when Video Meeting only 20.0.18 Jan 12 New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: Filter out results for recording summary Fixed: Issue with quickly dropping calls does not drop from ringer side Fixed: Not correctly resolving CRM contacts in dialer Fixed: Issues with private conferences This version is no longer compatible with 3CX Version 18 PBX. Systems still running V18 will not be able to connect to the new app. 20.0.17 12/17/2025 Bug fixes and improvements. 20.0.16 09/03/2025 New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: handle Google transcription in recordings Fixed: quickly dropped call not being actually dropped Fixed: CRM contacts not being correctly resolved in the dialer 20.0.15 08/20/2025 New: Support for iOS18.2+ default calling app New: Support for iOS18.2+ default messaging app Fixed: CRM search may not work in some scenario Fixed: Quickly dropping call may not actually drop it Fixed: Very first call not resuming other device audio players when ends Fixed: Chat not showing who and to who a conversation is transferred Fixed: 'no results' found message not being shown in various pickers Fixed: No confirmation dialog when deleting a Recents item from details Fixed: Wrong translation for deleting call history Fixed: Chat Transfer picker may open empty or clear itself when scrolling Fixed: Redirect user to the chat where messages are forwarded to Fixed: Searching contacts does not produce results if device contacts access is disabled Fixed: No answer timeout value reverts to default if any other change is made in FWRules Fixed: CRM link not showing contact name on dialer when contact is created during a call Fixed: Setting Mobile Number in Forwarding Rules Fixed: Not redirected to the selected conversation while forwarding messages Fixed: Potential crash in notifications with avatar/image attachment Fixed: Show chat and missed calls notifications in application language 20.0.14 07/23/2025 - New: Changed color for Business Trip and Lunch bullets - New: Square status bullets - New: Marketing version in About view - Fixed: Edit before calling is now available in context menu - Fixed: compatibility with iOS18 Contacts Limited Access - Fixed: call cannot be answered if caller ID contains a space - Fixed: Cannot add system extensions to Conference - Fixed: Monitor connection quality should show the name of the user - Fixed: Badge truncation if counter is too big - Fixed: App unresponsive when there are too many voicemails - Fixed: Adding a contact having multiple phones to Widget - Fixed: Potential crash in SIP when app goes to background or terminate. - Fixed: Crash when doing bulk voicemail deletion from webclient 20.0.13 06/05/2025 Fixed: Brought back search list when transferring. Fixed: Edit before calling is now available in context menu 20.0.11 03/24/2025 New: BLF Support New: Google contacts integration New: Monitor connection quality option New: Edit before call functionality from Call History page New: Introduce keypad ui for xfer/att transfer Fixed: Contact’s phones picker closes and goes back Fixed: Missed call notification no longer patches device contact Fixed: Clear text button in search fields no longer shown Fixed: Adding adhoc conference participants are not included Fixed: CRM contact information not showing with iphones that support dynamic island Fixed: Search in team for email or mobile number does not return any result Fixed: Change the text when an extension is deleted who is part of a group chat Fixed: Show avatar in missed call notification for company contacts Fixed: UI issues fixed in schedule conference search Fixed: Expose group voicemail for Ring Group and Queues when transferring Fixed: Copy/Paste menu no longer shown on the keypad for iPads running iOS18 Fixed: Lookup issues when appending/Prepending saved contacts Fixed: Add contact label should be on top of the Duration counter 20.0.10 03/11/2025 Fixed connectivity issue with some older V18 PBX setups. 20.0.9 11/27/2024 New: Support for iOS18 and iOS18.1 New: Add multiple participants to a conference New: Conference management New: Show Shared Parkings in Forwarding Rules (V20U3+) Fixed: Live chat notification message not matching device contact Fixed: Chat notification shows either avatar, either attached image, never both Fixed: Chat notification "from" being empty if sender is a hidden extension Fixed: Alphanumeric system extension not selected in Forwarding Rules Fixed: Contact list disappearing during transfer Fixed: Dialer flickering when close multiple calls Fixed: Dialer calls list incomplete scrolling Fixed: Expose SP in system extensions call forwarding and remove FAX Fixed: Dialpad overlapping calls list in the dialer Fixed: Demo settings ringtone player does not stop Fixed: Conference call is created before 3rd extension answers the call Fixed: Contact list disappears when transferring 20.0.8 11/25/2024 - Fixed roaming issue - Fixed Group Chat issues when you add participants from a different Department - Fixed unable to schedule a meeting due to Save button being disabled sometimes - Fixed: Cannot see contact number (or call) when chat is coming through SMS - Fixed: Disable tab Chat button if the PBX has chat feature turned off - Fixed: No confirmation when deleting a single record from Recent tab - Fixed: Call history + call quality causes extra requests - Optimized voicemail files fetching for V20SP3 20.0.7 09/17/2024 New: Call Quality monitoring New: CarPlay create audio conference: "Siri, call [name/number] AND [name/number] AND ... using 3CX" Fixed: SMS validation for chat numbers Fixed: Out of office hours voicemails in forwarding rules for V20SP2 Fixed: Disallow Add contact for certain calls Fixed: IP of client getting blacklisted Fixed: Add contact label only after call is established Fixed: Group chat issues when adding participants from different groups Fixed: Missing downloading text indicator for recordings Fixed: Issue when setting call forwarding to voicemail in forwarding rules Fixed: Recents issue when leaving voicemail 20.0.6 07/17/2024 - New: Apple Carplay Support! - New: Add contacts to M365/CRM - Fixed: Showing duplicate CRM contacts on keyboard return when searching - Fixed: Recordings being retrieved and refreshed even not visible nor required - Fixed: Searching for CRM contact matching when brought to foreground 20.0.5 06/04/2024 Minor fixes in application settings. 20.0.4 05/13/2024 - Fixed failed delivery indicator misplaced on chats list - Fixed contact search from dialer ignoring sometimes user input - Fixed Add/Edit Contact buttons on iPhone mini 20.0.3 04/29/2024 - Fixed: Increase contact search results to 20 PBX and 20 CRM contacts - Fixed: Expose CFD system extensions in forwarding rules 20.0.2 03/27/2024 Fixed: rare crash occurring in H264 video calls Fixed: app crashing at launch if camera is disabled per whole device Fixed: app briefly unresponsive at launch time Fixed: long chat message truncated on non-english devices Fixed: device contact avatar not being shown on dialer Fixed: chat message avatar sometimes missing initials Fixed: chat whisper information missing from QManager Fixed: active calls not being dropped when app terminates Fixed: no-camera warning in chat attachment not dismissing on tap Fixed: parking numbers disabled in Recents Fixed: iOS17 contacts filtering when searching for CRM Fixed: iOS17 CallKit missing application icon Fixed: iOS17 ringtone not being updated in Settings Updated translations 20.0.1 02/28/2024 - Faster connectivity by using JWT authorization - Added Group voicemail for Queues/RingGroups in transfer picker - Fixed: App crash in Recordings on iOS 17 devices - Fixed: App unresponsive on iOS17 due to microphone access dialog - Fixed: Queues and Ring groups not shown in transfer - Fixed: Closing a chat view stops further chat notifications in foreground - Fixed: Connection issues when changing credentials - Fixed: Scheduled conference to calendar not being created in specific scenario - Fixed: Handle empty numbers and unknown in dialer and Recents - Fixed: Removed out of office hours voicemail in Forwarding Rules - Fixed: Issue when sending chat attachments in single/group chat conversations for V20 - Fixed: Searching by name for contacts not working in Voicemail - Fixed: Device contacts having no name not being shown in Contacts - New dialer icons - Show warning message if IP blacklisted 20.0.0 12/05/2023 - Fixed Queues and RingGroups no longer shown in call, transfer and conference pickers - Fixed chat Today label not being shown 18.6.5 10/02/2023 - Added support for H264 video codec - Added support for CRM contacts - Fixed: Call Quality bars not updating - Fixed: Editing a contact field removes the photo on save - Fixed: Dialer number overlapping call status if device text size is maximum - Fixed: App no longer make call to Siri invoked number - Fixed: Voicemail contact not resolved in specific scenario - Fixed: Missing avatars in Recordings - Fixed: Presence status not updating while in voicemail menu - Fixed: Recents badge cleared when request is not fulfilled - Fixed: Duplicated system extensions in Forwarding Rules - Fixed: Issues for SMS chats coming from alphanumeric numbers - Fixed: Bridge remote party resolved as local extension - Fixed: CRM, M365 and Personal contacts not matching incoming call notification - Updated the installation screen - Updated Dutch translations - Minimum supported iOS version increased to 15.0 18.6.4 09/13/2023 Fixed: Remote party not being updated when call is diverted/parked Fixed: Icons and avatars pixellated appearance Fixed: A local extension may appear as a bridged extension when in different ext Group Fixed: A bridged extension is wrongly prefixed with BridgeID if its bridge is down Fixed: Contact picker getting empty and not reloading on Reconnect Fixed: Empty device contacts being listed in Contacts Fixed: Extension and System Extension pickers in Forwarding Rules Fixed: Contact being editable in Recents or Chat Participants in iOS 15+ Fixed: Do not show mobile picker on composing SMS from contact card if no needed Fixed: Compose SMS picker can get stuck and no longer searching Fixed: "Ghost" standard push notifications might not be unsubscribed Fixed: Recording Transcription view might not open from search results Fixed: Difficult Copy/Paste number on the display Fixed: Share To chat attachments ignoring server SMS capabilities Fixed: Hidden extensions' number inconsistently appears in contact card as Mobile and Other Fixed: A hidden or non-existing extension may appear as a bridged extension Fixed: Call button not shown in chat with one participant Fixed: Chat opened in-place from contact card might be unusable due to random refresh Fixed: Forward message and Add Participants pickers might be unusable due to refresh when a chat is incoming Fixed: Chat composer bar may disappear when using camera picker Fixed: Chat compose bar may appear over Add Participants/Forward To pickers Fixed: Chat composer bar may expand and cover the navigation bar Fixed: Chat push notification is shown if chat with the same person is opened from contact card Fixed: Chat may flood server with multiple requests when opened Fixed: Chat view cannot close when two extensions take ownership at the same time Fixed: Voicemail, Recording and chat audio players not releasing system's audio Fixed: External chats not removed from Chats page after the chat is being transferred Fixed: Dialer Transfer button might not work on iOS14 and iOS15 Fixed: Server exception response when saving a contact with name too long Fixed: Application storage leak Fixed: Potential crash in incoming chat notification Fixed: Multithreading random crash or app hang Fixed: FaceTime button replaced with video call Fixed: Successful Re-Provision not restarting client's engine Fixed: Client might remain stuck due to forked-id with auto-answer Fixed: iOS16 Airpods audio integration with device Control Center mic settings New: Search in Voicemails and Recordings now include transcription New: Show device contact's avatar if provided New: Show device contact avatar in Chat and Missed Call notifications New: Show destination status while typing on dialer New: Non-intrusive push call answering, without switching user to the dialer New: Dialer redesign New: Voice messages for chat New: Embedded attachment in chat message New: Unified Meetings view New: Cache chat messages New: Speed-dial widget 18.6.3 05/29/2023 Fixed: removed duplicate chat requests sent to PBX 18.6.2 01/09/2023

3CX version 20.0.20

Updated At: 2026-06-29

Changes: Version History Fixed: speaker low volume. 20.0.20 Apr 3 New: Support for latest iOS 26.2 Fixed: Queue Login/Logout menu not being shown Fixed: The "Title and Department" capability ignored in Contacts list Fixed: Transfer Join button disabled if the call is held Fixed: Adhoc conference with Direct add (specific scenario) Fixed: Inconsistency between the apps when Adhoc conference with consultive transfer & merge Fixed: M365 and Google contacts filter options not hidden when connected to an MCM Fixed: Contacts filter not working properly if Hide CRM option is ON Fixed: Blank screen while opening a chat Fixed: Chat notifications received from a deregistered account Fixed: Mobile numbers of bridged extensions not matched Fixed: Potential mixing of two accounts Fixed: Conference bridge extension’s mobile number not resolved Fixed: Forwarding rules toggles does not auto update Fixed: CallKit "Merge Calls" button grayed Fixed: Blocking a number causes the Take Ownership button to become disabled Fixed: Incorrect recording duration Fixed: CFDs not shown on keypad magnifier and transfer pickers Fixed: Unresolved numbers can't be added as a scheduled conference participant Fixed: Scheduled conference participant with random number has presence bubble Fixed: Saving an SMS number as a contact uses the number as a name Fixed: App not handling deleted user Fixed: Chat messages may remain stuck when swipe for more Fixed: BLF text alignment in Team for app status type Fixed: Chat message may be shown clipped if too large Fixed: Transfer dialog is shown without press transfer in specific scenario Fixed: App startup procedure Internal: Deprecated iOS 15 20.0.19 Mar 30 New: Support Department Phonebook New: Conference with Direct and Consultative feature New: UI for transfer and conference sheets New: Show Via and HeardBy for voicemail Queue/Ring group calls New: Support for notify of users to incoming calls on Apple Watch (requires V20 Update 8 PBX) New: Support for call AI screening (requires V20 Update 8 PBX) New: Boss Secretary support (requires V20 Update 8 PBX) New: Add support to share the log report using iOS native Share UI Fixed: german translation for Join button Fixed: Client does not accept shared text files Fixed: Status bubble missing in Chat Lists for participants with no name Fixed: Searching for names with special characters doesn’t work on the Team page Fixed: Automatic redirection to private conference instead of normal conference Fixed: Client truncates the chat message in Japanese Fixed: Digits shown as participants initials in group chats Fixed: Cannot create calendar conference in iOS17+ with restricted access Fixed: Last message not properly formatted in Chats list Fixed: Chat messages are not trimmed and space-collapsed when shown Fixed: Number that is not in the contact list is shown as Personal Contact on MCM Fixed: Global Phonebook contacts show as Personal Phonebook contacts on MCM Fixed: Turning off an account keeps the MyPhone connection active Fixed: Chat list does not update on transferred chats Fixed: Recording inline player does not show hours Fixed: Making a video call from device Contacts does not invite video Fixed: Duplicate Queue Queue, Parking Parking in Recents Fixed: Color inconsistency in Voicemails and Recordings Fixed: Add button in conference does not work Fixed: Conferences with 2 or 3 digit extensions not allowed on V7 Fixed: U7 Duplicated Personal contact name in Calls history - incoming calls only Fixed: Add Contact button is visible after saving a number in CRM Fixed: Chat from Contact Card to a transferred chat remains stuck in spinning wheel Fixed: Forwarding Rules not cleared when switching to External Number Fixed: Bridged extensions having visually formatted mobile numbers are not matched Fixed: Bridge prefix shown prepended on a scheduled conference bridged participant Fixed: Opening contact card from recents for a hidden extension resolves to a bridge extension Fixed: Status bubbles not shown when adding to group chat from different departments Fixed: Do not show participants name and avatar in single chats Fixed: Wrong names of call history items with a voicemail prefix Fixed: Client does not show in chat notification the avatar of an bridged extension Fixed: Compose SMS in Chats appends bridge ID to the mobile of a bridged extension Fixed: Recordings missing prefix for outgoing calls to bridged extensions Fixed: Start chat phone picker for bridged extensions Fixed: Do not show voicemail button for bridged extensions Fixed: Join button is missing in the Meetings next to the Participants when Video Meeting only 20.0.18 Jan 12 New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: Filter out results for recording summary Fixed: Issue with quickly dropping calls does not drop from ringer side Fixed: Not correctly resolving CRM contacts in dialer Fixed: Issues with private conferences This version is no longer compatible with 3CX Version 18 PBX. Systems still running V18 will not be able to connect to the new app. 20.0.17 12/17/2025 Bug fixes and improvements. 20.0.16 09/03/2025 New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: handle Google transcription in recordings Fixed: quickly dropped call not being actually dropped Fixed: CRM contacts not being correctly resolved in the dialer 20.0.15 08/20/2025 New: Support for iOS18.2+ default calling app New: Support for iOS18.2+ default messaging app Fixed: CRM search may not work in some scenario Fixed: Quickly dropping call may not actually drop it Fixed: Very first call not resuming other device audio players when ends Fixed: Chat not showing who and to who a conversation is transferred Fixed: 'no results' found message not being shown in various pickers Fixed: No confirmation dialog when deleting a Recents item from details Fixed: Wrong translation for deleting call history Fixed: Chat Transfer picker may open empty or clear itself when scrolling Fixed: Redirect user to the chat where messages are forwarded to Fixed: Searching contacts does not produce results if device contacts access is disabled Fixed: No answer timeout value reverts to default if any other change is made in FWRules Fixed: CRM link not showing contact name on dialer when contact is created during a call Fixed: Setting Mobile Number in Forwarding Rules Fixed: Not redirected to the selected conversation while forwarding messages Fixed: Potential crash in notifications with avatar/image attachment Fixed: Show chat and missed calls notifications in application language 20.0.14 07/23/2025 - New: Changed color for Business Trip and Lunch bullets - New: Square status bullets - New: Marketing version in About view - Fixed: Edit before calling is now available in context menu - Fixed: compatibility with iOS18 Contacts Limited Access - Fixed: call cannot be answered if caller ID contains a space - Fixed: Cannot add system extensions to Conference - Fixed: Monitor connection quality should show the name of the user - Fixed: Badge truncation if counter is too big - Fixed: App unresponsive when there are too many voicemails - Fixed: Adding a contact having multiple phones to Widget - Fixed: Potential crash in SIP when app goes to background or terminate. - Fixed: Crash when doing bulk voicemail deletion from webclient 20.0.13 06/05/2025 Fixed: Brought back search list when transferring. Fixed: Edit before calling is now available in context menu 20.0.11 03/24/2025 New: BLF Support New: Google contacts integration New: Monitor connection quality option New: Edit before call functionality from Call History page New: Introduce keypad ui for xfer/att transfer Fixed: Contact’s phones picker closes and goes back Fixed: Missed call notification no longer patches device contact Fixed: Clear text button in search fields no longer shown Fixed: Adding adhoc conference participants are not included Fixed: CRM contact information not showing with iphones that support dynamic island Fixed: Search in team for email or mobile number does not return any result Fixed: Change the text when an extension is deleted who is part of a group chat Fixed: Show avatar in missed call notification for company contacts Fixed: UI issues fixed in schedule conference search Fixed: Expose group voicemail for Ring Group and Queues when transferring Fixed: Copy/Paste menu no longer shown on the keypad for iPads running iOS18 Fixed: Lookup issues when appending/Prepending saved contacts Fixed: Add contact label should be on top of the Duration counter 20.0.10 03/11/2025 Fixed connectivity issue with some older V18 PBX setups. 20.0.9 11/27/2024 New: Support for iOS18 and iOS18.1 New: Add multiple participants to a conference New: Conference management New: Show Shared Parkings in Forwarding Rules (V20U3+) Fixed: Live chat notification message not matching device contact Fixed: Chat notification shows either avatar, either attached image, never both Fixed: Chat notification "from" being empty if sender is a hidden extension Fixed: Alphanumeric system extension not selected in Forwarding Rules Fixed: Contact list disappearing during transfer Fixed: Dialer flickering when close multiple calls Fixed: Dialer calls list incomplete scrolling Fixed: Expose SP in system extensions call forwarding and remove FAX Fixed: Dialpad overlapping calls list in the dialer Fixed: Demo settings ringtone player does not stop Fixed: Conference call is created before 3rd extension answers the call Fixed: Contact list disappears when transferring 20.0.8 11/25/2024 - Fixed roaming issue - Fixed Group Chat issues when you add participants from a different Department - Fixed unable to schedule a meeting due to Save button being disabled sometimes - Fixed: Cannot see contact number (or call) when chat is coming through SMS - Fixed: Disable tab Chat button if the PBX has chat feature turned off - Fixed: No confirmation when deleting a single record from Recent tab - Fixed: Call history + call quality causes extra requests - Optimized voicemail files fetching for V20SP3 20.0.7 09/17/2024 New: Call Quality monitoring New: CarPlay create audio conference: "Siri, call [name/number] AND [name/number] AND ... using 3CX" Fixed: SMS validation for chat numbers Fixed: Out of office hours voicemails in forwarding rules for V20SP2 Fixed: Disallow Add contact for certain calls Fixed: IP of client getting blacklisted Fixed: Add contact label only after call is established Fixed: Group chat issues when adding participants from different groups Fixed: Missing downloading text indicator for recordings Fixed: Issue when setting call forwarding to voicemail in forwarding rules Fixed: Recents issue when leaving voicemail 20.0.6 07/17/2024 - New: Apple Carplay Support! - New: Add contacts to M365/CRM - Fixed: Showing duplicate CRM contacts on keyboard return when searching - Fixed: Recordings being retrieved and refreshed even not visible nor required - Fixed: Searching for CRM contact matching when brought to foreground 20.0.5 06/04/2024 Minor fixes in application settings. 20.0.4 05/13/2024 - Fixed failed delivery indicator misplaced on chats list - Fixed contact search from dialer ignoring sometimes user input - Fixed Add/Edit Contact buttons on iPhone mini 20.0.3 04/29/2024 - Fixed: Increase contact search results to 20 PBX and 20 CRM contacts - Fixed: Expose CFD system extensions in forwarding rules 20.0.2 03/27/2024 Fixed: rare crash occurring in H264 video calls Fixed: app crashing at launch if camera is disabled per whole device Fixed: app briefly unresponsive at launch time Fixed: long chat message truncated on non-english devices Fixed: device contact avatar not being shown on dialer Fixed: chat message avatar sometimes missing initials Fixed: chat whisper information missing from QManager Fixed: active calls not being dropped when app terminates Fixed: no-camera warning in chat attachment not dismissing on tap Fixed: parking numbers disabled in Recents Fixed: iOS17 contacts filtering when searching for CRM Fixed: iOS17 CallKit missing application icon Fixed: iOS17 ringtone not being updated in Settings Updated translations 20.0.1 02/28/2024 - Faster connectivity by using JWT authorization - Added Group voicemail for Queues/RingGroups in transfer picker - Fixed: App crash in Recordings on iOS 17 devices - Fixed: App unresponsive on iOS17 due to microphone access dialog - Fixed: Queues and Ring groups not shown in transfer - Fixed: Closing a chat view stops further chat notifications in foreground - Fixed: Connection issues when changing credentials - Fixed: Scheduled conference to calendar not being created in specific scenario - Fixed: Handle empty numbers and unknown in dialer and Recents - Fixed: Removed out of office hours voicemail in Forwarding Rules - Fixed: Issue when sending chat attachments in single/group chat conversations for V20 - Fixed: Searching by name for contacts not working in Voicemail - Fixed: Device contacts having no name not being shown in Contacts - New dialer icons - Show warning message if IP blacklisted 20.0.0 12/05/2023 - Fixed Queues and RingGroups no longer shown in call, transfer and conference pickers - Fixed chat Today label not being shown 18.6.5 10/02/2023 - Added support for H264 video codec - Added support for CRM contacts - Fixed: Call Quality bars not updating - Fixed: Editing a contact field removes the photo on save - Fixed: Dialer number overlapping call status if device text size is maximum - Fixed: App no longer make call to Siri invoked number - Fixed: Voicemail contact not resolved in specific scenario - Fixed: Missing avatars in Recordings - Fixed: Presence status not updating while in voicemail menu - Fixed: Recents badge cleared when request is not fulfilled - Fixed: Duplicated system extensions in Forwarding Rules - Fixed: Issues for SMS chats coming from alphanumeric numbers - Fixed: Bridge remote party resolved as local extension - Fixed: CRM, M365 and Personal contacts not matching incoming call notification - Updated the installation screen - Updated Dutch translations - Minimum supported iOS version increased to 15.0 18.6.4 09/13/2023 Fixed: Remote party not being updated when call is diverted/parked Fixed: Icons and avatars pixellated appearance Fixed: A local extension may appear as a bridged extension when in different ext Group Fixed: A bridged extension is wrongly prefixed with BridgeID if its bridge is down Fixed: Contact picker getting empty and not reloading on Reconnect Fixed: Empty device contacts being listed in Contacts Fixed: Extension and System Extension pickers in Forwarding Rules Fixed: Contact being editable in Recents or Chat Participants in iOS 15+ Fixed: Do not show mobile picker on composing SMS from contact card if no needed Fixed: Compose SMS picker can get stuck and no longer searching Fixed: "Ghost" standard push notifications might not be unsubscribed Fixed: Recording Transcription view might not open from search results Fixed: Difficult Copy/Paste number on the display Fixed: Share To chat attachments ignoring server SMS capabilities Fixed: Hidden extensions' number inconsistently appears in contact card as Mobile and Other Fixed: A hidden or non-existing extension may appear as a bridged extension Fixed: Call button not shown in chat with one participant Fixed: Chat opened in-place from contact card might be unusable due to random refresh Fixed: Forward message and Add Participants pickers might be unusable due to refresh when a chat is incoming Fixed: Chat composer bar may disappear when using camera picker Fixed: Chat compose bar may appear over Add Participants/Forward To pickers Fixed: Chat composer bar may expand and cover the navigation bar Fixed: Chat push notification is shown if chat with the same person is opened from contact card Fixed: Chat may flood server with multiple requests when opened Fixed: Chat view cannot close when two extensions take ownership at the same time Fixed: Voicemail, Recording and chat audio players not releasing system's audio Fixed: External chats not removed from Chats page after the chat is being transferred Fixed: Dialer Transfer button might not work on iOS14 and iOS15 Fixed: Server exception response when saving a contact with name too long Fixed: Application storage leak Fixed: Potential crash in incoming chat notification Fixed: Multithreading random crash or app hang Fixed: FaceTime button replaced with video call Fixed: Successful Re-Provision not restarting client's engine Fixed: Client might remain stuck due to forked-id with auto-answer Fixed: iOS16 Airpods audio integration with device Control Center mic settings New: Search in Voicemails and Recordings now include transcription New: Show device contact's avatar if provided New: Show device contact avatar in Chat and Missed Call notifications New: Show destination status while typing on dialer New: Non-intrusive push call answering, without switching user to the dialer New: Dialer redesign New: Voice messages for chat New: Embedded attachment in chat message New: Unified Meetings view New: Cache chat messages New: Speed-dial widget 18.6.3 05/29/2023 Fixed: removed duplicate chat requests sent to PBX 18.6.2 01/09/2023 New: Add/Remove chat participants New: Forward chat messages New: View chat messages timestamp by swipe left New: Allow deletion of contact’s avatar New: Alphabetically sorted accounts Fixed: Potential infinite loop with 99% CPU usage in chat Fixed: Application may become unresponsive when scanning QR Code Fixed: Chat attachment filename not being kept on saving Fixed: eMail validator in Contacts Fixed: Own side-menu status incorrectly showing Unregistered in some cases Fixed: Deleting an account automatically activating another one Fixed: Contact photos not being scaled when uploaded Fixed: "Microsoft 365" and "CRM" contacts appearing as editable Fixed: Incorrect Contact details for non-local extensions chat participants Fixed: "Send To" external files working only for existing chats Fixed: Schedule Conference view closing immediately on iOS16 Fixed: Incorrect details in Recents for system extensions Fixed: Phone numbers not shown in Recordings list Fixed: “End chat session” from chat list by swipe not working sometimes Fixed: Other party name no longer shown on Device Recents Fixed: Contacts view not updating properly extensions status Fixed: Creating a chat automatically unarchiving it if already exists Fixed: Composing a chat leaves Active/Archived have no effect when closing Fixed: Tapping chat notification not opening the chat if a composing one is already shown Fixed: "Remove from Favorites" not being reflected immediately in the list Fixed: Prevent sending empty chat messages 18.6.1 12/12/2022

3CX version 20.0.18

Updated At: 2026-01-12

Changes: New: Support Department Phonebook New: Conference with Direct and Consultative feature New: UI for transfer and conference sheets New: Show Via and HeardBy for voicemail Queue/Ring group calls New: Support for notify of users to incoming calls on Apple Watch (requires V20 Update 8 PBX) New: Support for call AI screening (requires V20 Update 8 PBX) New: Boss Secretary support (requires V20 Update 8 PBX) New: Add support to share the log report using iOS native Share UI Fixed: german translation for Join button Fixed: Client does not accept shared text files Fixed: Status bubble missing in Chat Lists for participants with no name Fixed: Searching for names with special characters doesn’t work on the Team page Fixed: Automatic redirection to private conference instead of normal conference Fixed: Client truncates the chat message in Japanese Fixed: Digits shown as participants initials in group chats Fixed: Cannot create calendar conference in iOS17+ with restricted access Fixed: Last message not properly formatted in Chats list Fixed: Chat messages are not trimmed and space-collapsed when shown Fixed: Number that is not in the contact list is shown as Personal Contact on MCM Fixed: Global Phonebook contacts show as Personal Phonebook contacts on MCM Fixed: Turning off an account keeps the MyPhone connection active Fixed: Chat list does not update on transferred chats Fixed: Recording inline player does not show hours Fixed: Making a video call from device Contacts does not invite video Fixed: Duplicate Queue Queue, Parking Parking in Recents Fixed: Color inconsistency in Voicemails and Recordings Fixed: Add button in conference does not work Fixed: Conferences with 2 or 3 digit extensions not allowed on V7 Fixed: U7 Duplicated Personal contact name in Calls history - incoming calls only Fixed: Add Contact button is visible after saving a number in CRM Fixed: Chat from Contact Card to a transferred chat remains stuck in spinning wheel Fixed: Forwarding Rules not cleared when switching to External Number Fixed: Bridged extensions having visually formatted mobile numbers are not matched Fixed: Bridge prefix shown prepended on a scheduled conference bridged participant Fixed: Opening contact card from recents for a hidden extension resolves to a bridge extension Fixed: Status bubbles not shown when adding to group chat from different departments Fixed: Do not show participants name and avatar in single chats Fixed: Wrong names of call history items with a voicemail prefix Fixed: Client does not show in chat notification the avatar of an bridged extension Fixed: Compose SMS in Chats appends bridge ID to the mobile of a bridged extension Fixed: Recordings missing prefix for outgoing calls to bridged extensions Fixed: Start chat phone picker for bridged extensions Fixed: Do not show voicemail button for bridged extensions Fixed: Join button is missing in the Meetings next to the Participants when Video Meeting only

3CX version 20.0.16

Updated At: 2025-09-03

Changes: Sep 3, 2025 Version 20.0.16 Bug fixes and improvements.

3CX version 20.0.14

Updated At: 2025-07-23

Changes: Jul 23, 2025 Version 20.0.14 New: Support for iOS18.2+ default calling app New: Support for iOS18.2+ default messaging app Fixed: CRM search may not work in some scenario Fixed: Quickly dropping call may not actually drop it Fixed: Very first call not resuming other device audio players when ends Fixed: Chat not showing who and to who a conversation is transferred Fixed: 'no results' found message not being shown in various pickers Fixed: No confirmation dialog when deleting a Recents item from details Fixed: Wrong translation for deleting call history Fixed: Chat Transfer picker may open empty or clear itself when scrolling Fixed: Redirect user to the chat where messages are forwarded to Fixed: Searching contacts does not produce results if device contacts access is disabled Fixed: No answer timeout value reverts to default if any other change is made in FWRules Fixed: CRM link not showing contact name on dialer when contact is created during a call Fixed: Setting Mobile Number in Forwarding Rules Fixed: Not redirected to the selected conversation while forwarding messages Fixed: Potential crash in notifications with avatar/image attachment Fixed: Show chat and missed calls notifications in application language

3CX version 20.0.11

Updated At: 2025-03-24

Changes: Mar 24, 2025 Version 20.0.11 Fixed: Brought back search list when transferring. Fixed: Edit before calling is now available in context menu

3CX version 20.0.9

Updated At: 2024-11-27

Changes: Nov 27, 2024 Version 20.0.9 Fixed connectivity issue with some older V18 PBX setups.

3CX version 20.0.7

Updated At: 2024-09-17

Changes: Sep 17, 2024 Version 20.0.7 - Fixed roaming issue - Fixed Group Chat issues when you add participants from a different Department - Fixed unable to schedule a meeting due to Save button being disabled sometimes - Fixed: Cannot see contact number (or call) when chat is coming through SMS - Fixed: Disable tab Chat button if the PBX has chat feature turned off - Fixed: No confirmation when deleting a single record from Recent tab - Fixed: Call history + call quality causes extra requests - Optimized voicemail files fetching for V20SP3

3CX version 20.0.6

Updated At: 2024-07-17

Changes: Jul 17, 2024 Version 20.0.6 New: Call Quality monitoring New: CarPlay create audio conference: "Siri, call [name/number] AND [name/number] AND ... using 3CX" Fixed: SMS validation for chat numbers Fixed: Out of office hours voicemails in forwarding rules for V20SP2 Fixed: Disallow Add contact for certain calls Fixed: IP of client getting blacklisted Fixed: Add contact label only after call is established Fixed: Group chat issues when adding participants from different groups Fixed: Missing downloading text indicator for recordings Fixed: Issue when setting call forwarding to voicemail in forwarding rules Fixed: Recents issue when leaving voicemail